Liberty Utilities has seven classes of service, with different rates for each class of service. Residential service is classified as Service Classification No. 1. For residential service, the space utilizing gas service must be primarily for living space. Some commercial activity is permitted, as long as less than 25% of the cubic space in the building is used for non-residential activities, such as a beauty salon or a craft shop. It does not matter if the property is income-producing property, in the case of rental property. Certain religious organizations, veteran’s organizations and certain community residences are allowed to obtain service at residential rates. A complete description can be found in the Liberty Utilities (St. Lawrence Gas) Corp. Tariff, P.S.C. No. 1 – Gas, Leaf No. 258 – 263.
Follow these steps for gas service
If you are moving to a home or apartment and you wish to change the gas service to your name, please contact our customer care department at 1-800-454-2201.
If you are requesting a new gas line to be installed, you will be asked to sign all the appropriate paperwork. Your service line will be normally installed within seven weeks during our construction season (May – October). Click here for more information.