Emily Burnette – Page 3 – Liberty Utilities

28th October 2020Safety

Bill Printing Delayed

Unfortunately the migration to the new system has caused some delays in generating your bill. Our billing and IT teams are working […]

9th October 2020Safety

Massena Office Drop Box Unavailable at This Time

Please note the outside drop slot at our Massena office is temporarily unavailable due to renovations to our lobby. Please access our […]

17th August 202018th August 2020Safety

Mask Donation

Liberty employees started to distribute masks last week to first responders and other individuals in our communities that must continue working outside […]

13th August 2020Safety

Robocall Scam Alert

We have been notified of a scam in the area where a robocall claims a customer has been overcharged and that a […]

28th January 202028th January 2020General

Sustainable and Diverse

We are pleased to annouce that Algonquin Power & Utilities Corp., Liberty Utilities parent company, has ranked within the 2020 Bloomberg Gender-Equality Index and the Corporate […]

Cold Weather Alert

With temperatures dipping down to zero and below over the next few days, we are implementing our energy savings protocol to help ease the demand on the natural gas pipeline.

Customers are asked to lower their heat by 3-5 degrees for a few hours each day from Jan. 20-22, 2025.

Learn more about our Behavioral Demand Response protocol here.